Play Work While You Work

We are looking for like-minded entry-level job seekers to become a part of our growing family who will further our mission by fostering a self-sustaining culture of success within the company.

Company Overview:
• Behavior Nation started with a mission to make quality, evidence-based ABA Services are accessible to families that need them.
• Today, we stand strong with our providers, proud of having served hundreds of families across the United States and abroad, helping patients achieve meaningful progress.

About This Job:
• As one of our awesome Behavior Technicians so elegantly explained – “I’m not a babysitter. My job is to play with children and reward them for good behavior and redirect problem behavior.”
• In-person in-home or community-based services, driving required.
• Huge potential to become a Senior Behavior Technician or Program Manager in our company, as we prefer to hire within our agency.

Qualifications(What Makes You a Good Fit):
• Be loving and caring for all our patients and their families, willing to go the extra mile to ensure clients receive quality medically necessary ABA Services and Parent Education as well as awareness.
• Be willing to learn and grow constantly amidst the changing landscape that is the ABA field.

Why Behavior Nation:
No matter what your career goals and aspirations are, Behavior Nation will support you through a positive culture of leadership and mentoring.

Culture With a Cause:
Creating a better world for individuals with developmental disabilities is at the core of our company values, and our team acts on their passions to support those values every single day.

Culture of Leadership and Mentorship:
• We support employees’ interests by providing opportunities to achieve their career goals and aspirations.
• Our providers have supported and nurtured many aspiring Program Managers, BCBAs and BCaBAs throughout the world through our mentorship programs, and we continue to do so for even more ABA providers.

Families First Pro-bono Program:
As part of our commitment to bring ABA Services to families in need, Behavior Nation sponsors eligible families to receive ABA Services, completely free of cost to them.

Free Community Events:
COVID-19 may have slowed us down, but we will rise strong. From Free Social Skills Groups for All to free Parent Training Seminars, we (will soon again) do it all.

Benefits and Perks:
• Signing Bonus: $1,000 paid per company policy.
• Retention Bonus: $1000 paid per company policy.
• Competitive compensation packages based on experience.
• Company Funding Paid Training and RBT certification process.
• Health Benefits.
• Dental Care
• Vision Care.
• 401(k) match.
• PTO.
• Paid company holidays.
• Mileage Reimbursement.
• Professional Development.
• Company-issued phone/tablet.
• Tuition reimbursement program, etc.
• Electronic data collection.

COVID-19 Consideration:
All staff, Client, and families are required to wear their PPE during sessions and we prioritize the health of our staff and offer full administrative support through this time.

Next Steps:
If this sounds like a good fit with what you’re looking for, apply away. We can’t wait to meet you!

Behavior Nation is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

Position Summary:
Program Manager serves in the field as the manager responsible for the case, mastering daily case management skills, including developing and overseeing clinical programs, supervising Behavior Technicians, and providing education and training for client caregivers. The Program Manager will provide clinical skills instruction and behavior reduction protocols based upon the principles of Applied Behavior Analysis to children with Autism and related developmental disabilities in the home, community, school, and clinic settings. The Program Manager will collect data on programs, assist with parent training, and implement programs developed by a Board Certified Behavior Analyst which are individualized for each client.

Essential components of this position are listed below but subject to change at the discretion of Behavior Nation LLC. This job description describes essential job functions but does not provide an exhaustive list of duties that may be assigned.

Responsibilities and Duties:
• Deliver clear, concise, constructive, and actionable communications, insights, feedback to staff and client families with professionalism, HR-compliant language, and a spirit of customer service.
• Efficiently produce each client’s clinical programs, reports, and other supervision documents accurately and completely in compliance with contracted (billable) hours.
• Directly supervise, train and support BIs, from entry-level to advanced, to successfully exhibit the necessary confidence and authority to build rapport with families and conduct effective sessions from Day 1, regardless of, and in alignment with, their personal level of experience.
• Provide coverage for peers during their absences and provide direct therapy to clients if the BI is absent and other coverage is not available.
• Respect the time of colleagues and client families by maintaining a punctual, consistent, reliable schedule, and inspiring others to reflect the same attitude and share the commitment.
• Provide training and ongoing support to caregivers and family members tailored to support their communication and learning styles, and cultural needs.
• Maintain professional, regular, and effective (timely and accurate) communication with client families and all colleagues (administrative and clinical).
• Produce clinical and administrative duties and paperwork with accuracy and timeliness and in compliance with the contracted (billable) hours allotted.
• With a spirit of leadership and teamwork, attend and lead clinical team and training meetings.
• Comply with the company’s policies, procedures, timelines, and budgets.
• Assist in effective development and delivery of ABA and other services as needed by their supervisor and area director.

Billable Hours Requirements:
Minimum of 32 hours per week or per current company policy.

Knowledge/skills/abilities:
• Self‐disciplined: Able to schedule and attend client appointments and clinical team meetings with consistency, reliability, and punctuality
• Excellent written and spoken communication: Clear language, accurate grammar, and spelling.
• Excellent time management skills: Understands how to allocate working days between billable hours and non-billable hours, onsite (direct) and in‐office (indirect) supervision hours.
• Excellent interpersonal skills: Builds rapport with clients and with colleagues, and cultivates rapport between the clinical team and client family.
• Excellent interpersonal skills: Builds rapport with clients and with colleagues, and cultivates rapport between the clinical team and client family.
• Ability to give and receive constructive feedback.
• Bilingual skills are valued.

Basic & Physical Requirements:
• Must be able to lift 30 to 60 pounds.
• Must be able to lift and carry clients with adaptive equipment.
• Must be able to assume and maintain a variety of postures (kneeling, squatting, crawling, sitting, standing) for extended periods of time.
• Must be able to sit on the floor or stand for extended periods of time.
• Must be willing and able to restrain/hold/transport and utilize quick body movements as indicated in the Behavior Intervention Plan in the course of working with children with challenging behaviors.
• Must have the manual dexterity to perform specific computer and electronic device functions, and paper means for data collection.
• Must be physically present at the assigned job location, which may include home, school, community, and clinical placements.
• Must be able to receive detailed information through oral communication.
• Must have visual acuity to read and comprehend written communication through a computer, electronic devices, and paper means.
• Must have reliable transportation and be willing and able to travel between different job sites within the San Francisco Bay Area.
• Must have a valid California Driver’s License & insurance in good standing.
• Must maintain a professional appearance with regard to clothing, grooming, hair, and make-up.
• Must pass a criminal background check (Clean DOJ/FBI record).
• Must have or be able to acquire First Aid/CPR Certification.
• Must have or be able to successfully complete RBT certification if does not have BCaBA certification.
• Must pass TB test, and have up-to-date immunization record (per company requirements).
• Strong interest in working with individuals impacted by neurodevelopmental disorders.

Experience:
• Experience working with children ages 18 months and older providing in a classroom or 1:1 setting.
• experience implementing the principles of Applied Behavior Analysis.
• Educational, Speech, or Allied Health Services experience.

Education Required:
• Bachelor’s Degree + 12-semester units in applied behavior analysis + 1 year of experience in implementing behavior modification intervention services OR
Bachelor’s Degree + 2 years of experience in implementing behavior modification intervention services + RBT Certification.
OR
Board Certified Associate Behavior Analyst (BCaBA) certification.

Preferred:
• Master’s degree in Psychology, Education, Applied Behavior Analysis, Speech and Hearing Services, or related field board Certified Associate Behavior Analyst (BCaBA) certification.

Benefits Of Working With Behavior Nation:
• Highly competitive pay depending on experience.
• Monthly bonus opportunities (eligibility per company policy).
• Professional Development Opportunities and Training.
• Opportunities to attend conferences (per company policy).
• Paid Training.
• Sick and vacation days.
• 401(k) per company policy.
• Paid drive time and mileage.
• Opportunities for career advancement.
• Medical and dental benefits for full-time employees.
• Company laptop and other digital devices.

Behavior Nation provides Applied Behavior Analysis (ABA) services to individuals with Developmental Disabilities and Autism Spectrum Disorders (ASD). We provide high-quality services for children as well as training and education for their families.

Behavior Nation started with a mission to make quality, evidence-based ABA Services are accessible to families that need them. Today, we stand strong with our providers, proud of having served hundreds of families across the United States and abroad, helping patients achieve meaningful progress.

Our company’s mission goes much deeper than revenue. As such, we are looking for like-minded ABA providers to become a part of our growing family who will further our mission by fostering a self-sustaining culture of success within the company.

About This Job:
• Telehealth and in-person in-home services, driving required.
• Competitive compensation packages based on experience, health benefits, 401(k) match, PTO, mileage. reimbursement, CEUs and professional development, company-issued phone, and laptop, etc.
• HUGE potential to become a Senior Behavior Analyst or Clinical Director in our company, as we prefer to hire within our agency!

What Makes You a Good Fit:
All we require is that you:
• Be vested in the ABA Field, committed to the cause, willing to learn and grow constantly amidst the changing landscape that is the ABA field.
• Be loving and caring for all our patients and their families, willing to go the extra mile to ensure clients receive quality medically necessary ABA Services and Parent Education as well as awareness.
• Be eager to help others learn and grow with you by providing hands-on training and supervision both in a classroom and in the field.

Why Behavior Nation:
No matter what your career goals and aspirations are, Behavior Nation will support you through a positive culture of leadership and mentoring.

What Makes Behavior Nation Different:
• Culture With a Cause
Creating a better world for individuals with developmental disabilities is at the core of our company values, and our team acts on their passions to support those values every single day.

• Culture of Leadership and Mentorship
We support employees’ interests by providing opportunities to achieve their career goals and aspirations. Our providers have supported and nurtured many aspiring BCBAs and BCaBAs throughout the world through our mentorship programs, and we continue to do so for even more ABA providers.

• Families First Pro-bono Program
As part of our commitment to bring ABA Services to families in need, Behavior Nation sponsors eligible families to receive ABA Services, completely free of cost to them.

• Free Community Events
COVID-19 may have slowed us down, but we will rise strong. From Free Social Skills Groups for All to free Parent Training Seminars, we (will soon again) do it all.

• Just to name a few things.

Other details:
• Signing Bonus: Per company policy.
• Next Steps: If this sounds like a good fit with what you’re looking for, apply away. We can’t wait to meet you!

The Medical Office Manager position is primarily responsible for the implementation and oversight of the administrative duties for the company. The Manager will establish high standards of performance and operational excellence through leading their team, building high-performing talent, and adherence to all policies and procedures. This position is in the Bay Area and is not a remote position.

RESPONSIBILITIES:
• Responsible for all Insurance verification for the services being delivered.
• Completes and implements appointment scheduling including filling open time slots, preparing patient files, and completing the scanning/fax/emails duties.
• Responsible for End of day closing and other duties.
• Serves as the escalation point for all patient complaints or staff complaints.
• Responsible for hiring and onboarding new Employees including onboarding paperwork, training on practice management software, other systems, and daily responsibilities.
• Responsible for the management of the office inventory including the completion of the monthly inventory process.
• Responsible for managing the employee schedule with a scheduling team, including review and approval of employee time-off requests.
• Serves as the single point of contact to the staff – helps facilitate resolutions for the practice.
• Lead consistent morning huddles and team meetings.
• Coaching and conducting 1:1 meetings.
• Drives employees to improve patient journey resulting in increased revenue, increasing productivity, and reducing practice expenses.
• Lead, teach and coach financial acumen focused on continued growth and employee development.
• Partnership with internal customers to lead best patient experience, employees experience, and achieving financial expectations.
• Human resource management- Hire, supervise, and support office staff to ensure clinical operations efficiency: conduct performance reviews and coordinate regular staff meetings.
• Lead staff and motivate them to achieve stated business and patient goals. Ensure coverage during vacation/time off periods.
• Provide excellent customer service and promote exceptional customer service among staff.
• Work closely with physicians, PA’s, and assistants to develop procedures that ensure efficient patient flow.
• Assist in creating and instituting treatment protocols — including implementing them systematically, operationally, and patient-friendly.
• Financial management -Manage accounts payable procedures, including payroll and vendor payments, accountable for office budget and overall practice reporting—quarterly. communication and review of financials with the CBO.
• Clinician credentialing: includes the renewal of provider licenses, in-network privileges, and insurance credentials, and any reporting for insurances, etc.

CORE COMPETENCIES/KNOWLEDGE & SKILL REQUIREMENTS:
• Ability to create structure and processes and ensure implementation.
• Ability to lead people – Team building, manage, train, inspire.
• Ability to juggle multiple tasks and adjust to changing schedules/priorities while efficiently meeting deadlines.
• Able to work as a team player or independently, with or without direction.
• Self-starter, independent, and thrives in a busy environment.
• Self-motivated, detail-oriented, and organized.
• Excellent problem-solving and analytical skills.
• Proficient in computer applications such as email, web browsers, MS Office (Excel, Word, etc.).
• Excellent English communication (oral and written), interpersonal, organizational, and presentation skills- convey a positive, friendly attitude in dealing with others.
• Ability to “stay calm under pressure” and deal with business issues.
• Provide the highest quality of patient care.
• Respect for one another, as well as for other providers and staff with whom we work.
• Demonstrated success in an office environment addressing a broad spectrum of customer requirements and preferences.
• Demonstrated ability to establish positive patient rapport and build relationships to establish repeat customer trends.
• Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced, entrepreneurial environment.
• Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.
• Proficiency in the utilization of automated equipment and systems.

PHYSICAL REQUIREMENTS:
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs.
• Hand dexterity and eye and hand coordination are critical.
• The employee is subject to inside environmental conditions.
• Employee’s schedule could include after-hour projects, as needed. Travel, as needed.

Qualifications include:
• Bachelors or Masters and equivalent (3-5 years) Practice Management experience.
• Previous management and billing experience in a medical practice required.
• Knowledge of CMS, billing regulations, EMR and HIPAA Compliance.
• Experience in growing practices.
• Entrepreneurial in spirit.
• able to create and implement structure and processes.

Benefits:
• 401(k)
• Opportunities for career advancement.
• Medical and dental benefits for full-time employees.
• Paid time off Vacation and Sick time
• Tuition Reimbursement.
• Paid Holidays
• Company Provided Devices (laptop, phone, etc.)
• Bonus per company policy
• Highly competitive pay depending on experience.

This description is not intended to include all job duties. Team members may be requested to do other job-related tasks other than those listed here.

The Company is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status.’

We are a fast-growing ABA company looking for a Manager for our Human Resources who will set up human resources department, procedures, and policies:

Job Tasks/Duties:
• Acts as Payroll/Benefits/Retirement Administrator. Prepares semi-monthly payrolls including the service/house charge allocation and computation of overtime premium. Administer employee benefits programs including health, dental and life insurance, vacation accruals, and retirement plans. Perform computations and maintain records for payroll and benefits programs.
• Prepares supporting journal entries and reconciliations on a monthly basis.
• Monitors and provides reports for departmental labor and overtime expenses.
• Responsible for all Worker’s Compensation Administration and compliance. Facilitates claims and cases to ensure proper compliance, control and communication are taking place. Facilitate Safety Committee and Injury Illness Prevention Program.
• Manages the Employee Related benefits Programs.
• Develops and places recruitment announcements and social media messages; plans recruitment strategies; screens applicants; processes all employment applications; checks applicant’s references; makes hiring recommendations and coordinates necessary correspondence and forms.
• Conducts preliminary employment interview with applicants as needed.
• Benchmarks the company’s employee recruitment and selection processes with others in the industry and explores new strategies as appropriate.
• Ensures that new employees complete necessary employment forms and confirms that they are authorized to work in the United States.
• Responsible for new staff member onboarding and orientation; assists in the development and implementation of inter-department orientation and training programs.
• Develops and maintains training resources specifically designed for each position.
• Assists department heads in planning professional development and training programs for employees.
• Conducts and reviews wage and benefit surveys.
• Proposes employee benefits enhancements to the Head of Operation and CEO.
• Coordinates, monitors and suggests improvements for the company’s employee performance appraisal system.
• Keeps current with laws and regulations relating to employees; assures compliance with these laws and regulations; advises company managers as necessary.
• Continually reviews and assists in updating the employee handbook and personnel-related policies; assists the management team to ensure employee compliance of established standards and policies.
• Ensures that staff job descriptions remain current and accurate.
• Coordinate transfer, promotion, and layoff strategies within the company.
• Establishes employee motivation and retention programs.
• Organizes employee activities such as the holiday party and other outings as appropriate.
• Organizes employee recognition functions.
• Advises supervisors and managers about discipline, discharge, and related employment matters.
• Interacts with Head of Operations and department heads to investigate employee violations of company policies and to recommend corrective actions, if necessary.
• May need to assist in Interacting with the company’s attorney relative to personnel legal issues or high profile cases.
• Develops forecasts of short- and long-term staffing needs.
• Creates and maintains organizational charts.
• Maintains the various means of staff communication to include but not be limited to bulletin boards, text messages, and postings on the appropriate website.
• Attends management and staff meetings as scheduled.
• Develops personnel-related reports for the Head of Operation/ CEO or department heads.
• Performs special projects as assigned by the Head of Operation/ CEO.
• Other duties as needed.
• Maintains knowledge of industry trends and employment legislation and ensures agency’s compliance with federal and state law.
• Consults with legal counsel as appropriate.
• Works directly with Team Leaders to assist with personnel matters.
• Develops and maintains a HRIS for payroll, benefits, personnel files etc. Manage all aspects of candidate recruitment and onboarding process.
• Coordinate proactive response to personnel issues/concerns as they arise, instigating investigations where indicated.
• Manage comprehensive staff development by providing regular training and facilitating access to webinars, workshop classes, etc.
• Develop and implement employee evaluation process and monitor for policy compliance. Coordinate employee off-boarding including asset collection verification.
• Processes and administers payroll and all related functions.
• Facilitate the process for identifying/cultivating leadership qualities among employees who demonstrate growth potential.

Minimum Requirements for Position:
Minimum of bachelor’s degree or equivalent in Human Resources, Personnel Management, Psychology, Education, Public Administration, or Organizational Development. Masters preferred.
• Specialized training in employment law, compensation, organizational planning, and development, employee relations, training, or labor relations preferred.
• Five to eight years of diversified experience in Human Resources positions, some of which should be in the hospitality industry.
• Bi-lingual preferred.

Job Knowledge, Core Competencies, and Expectations:
• Broad knowledge and experience in employment law, compensation, organizational planning and development, employee relations, safety, and training.
• Working knowledge of company policies and guidelines as outlined in the company’s Employee Handbook and company by-laws and rules.
• Excellent written and oral communications skills.
• Demonstrated ability to interact effectively with the company’s staff as well as serve successfully as a key participant on the executive management team.
• Ability to work with a high level of confidentiality.

Physical Demands and Work Environment:
• Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
• Must be able to sit for prolonged periods of time.
• The moderate noise level in the work environment.

Benefits:
• 401(k)
• Health, Dental, Vision insurance
• Paid time off
• Professional development assistance
• Tuition Reimbursement.
• Paid Holidays
• Company Provided Devices (laptop, phone, etc.)
• Bonus per company policy